Effective Date: May 2026
Last Updated: May 2026
1. WHO WE ARE
First World Communities Ltd is a private limited company incorporated in Nigeria on 11 February 2008.
Registered Office: 1, Co‑operative Villas Road, Badore, Lekki Peninsula, Lagos, Nigeria.
We act as the Data Controller for personal data collected through this website.
For all privacy‑related enquiries:
Data Protection Officer
Email: privacy@fwcafrica.com
Phone: +234 805 319 7612
Address: 1 Co‑operative Villas Road, Badore, Lekki Peninsula, Lagos, Nigeria
If you have questions or concerns, you may contact our DPO at:
- Email: firstworld@fwcafrica.com
- Phone: +234 805 319 7612
- Address: 1, Cooperative Villas Road, Badore, Lekki Peninsula, Lagos, Nigeria
2. DATA WE COLLECT
2.1 INFORMATION YOU PROVIDE DIRECTLY
When you:
- complete a contact, enquiry, or financing form;
- subscribe to newsletters or updates;
- interact with our AI‑powered chatbot; or
- request a site visit, callback, or investment consultation,
We collect personal details such as your name, email, phone number, location or project preference, budget range, and any additional information you choose to provide.
2.2 Information Collected Automatically
We use cookies and tracking tools to capture:
- IP address and approximate location,
- browser and device details,
- pages viewed, time spent, and referring URL, and
- interactions with buttons, forms, and chatbot sessions.
2.3 AI Chatbot Data
Our chatbot (powered by Jotform AI) processes conversation text to generate responses.
If you share contact information through chat, it is securely routed to our sales team.
Conversations may be pseudonymised and stored temporarily to enhance service quality.
Jotform AI acts as our Data Processor under a written data‑processing agreement.
No automated decisions producing legal or significant effects are made solely by the chatbot.
3. HOW WE USE YOUR INFORMATION
We process personal data to:
- respond to enquiries, appointment, and purchase requests;
- send subscribed newsletters, marketing, or research updates (with opt‑out rights);
- improve website performance and user experience;
- personalise responses from our AI chatbot;
- measure marketing effectiveness; and
- comply with applicable Nigerian laws and regulations.
We apply data minimisation and do not process data beyond its intended purpose.
4. LEGAL BASIS FOR PROCESSING
We process your personal data on the following legal grounds under the Nigeria Data Protection Regulation (NDPR) and the Nigeria Data Protection Act (NDPA) 2023:
- Consent – you provide information or subscribe voluntarily.
- Legitimate Interest – we monitor site usage to improve performance, ensuring such interests do not override your rights.
- Contractual Necessity – data required to respond to your purchase or investment enquiry.
- Legal Obligation – records retained under Nigerian law.
- Vital Interests – to protect individuals in exceptional circumstances.
Withdrawal of consent will not affect prior lawful processing.
5. COOKIES AND TRACKING TECHNOLOGIES
5.1 What Cookies We Use
Our website uses cookies and similar technologies. These fall into the following categories:
| Cookie Type | Purpose |
| Essential cookies | Core functionality of the website. Cannot be disabled. |
| Analytics cookies | Understand site usage. (Google Analytics 4, Tag Manager). |
| Marketing cookies | Measure advertising performance (Meta Pixel if enabled) |
| Preference cookies | Remember choices such as language or region. |
Users can accept, decline, or manage preferences through our Cookie Banner or Cookie Settings page. Rejecting non‑essential cookies will not restrict website use.
5.2 Third-Party Analytics Tools
We use the following third-party tools that may set their own cookies:
- Google Analytics 4: tracks website traffic, user behaviour, and conversion events
- Google Tag Manager: manages the deployment of analytics and tracking scripts
- Google Search Console: monitors search visibility and site performance
- Meta Pixel (if activated): measures the performance of advertising on Facebook and Instagram
These tools process data on servers that may be located outside Nigeria. By using our website and accepting analytics cookies, you consent to this processing. You may opt out of Google Analytics tracking at any time by installing the Google Analytics Opt-out Browser Add-on.
6. HOW WE SHARE YOUR INFORMATION
We do not sell your personal data. We share information only in the following circumstances:
6.1 With Our Sales and Operations Team
Enquiry details and chatbot-captured leads are shared internally with the FWC sales team to enable follow-up and property consultation.
6.2 With Service Providers
We share data with trusted third-party platforms that help us operate our website and services. These include:
- Jotform AI: chatbot and form processing
- Google LLC: analytics, tag management, and search performance
- Meta Platforms Inc: advertising performance measurement (if Meta Pixel is activated)
- Our hosting provider: server and website infrastructure
All third-party providers are required to process your data only for the purposes we specify and in accordance with applicable data protection laws.
6.3 Legal Requirements
We may disclose your information where required to do so by Nigerian law, court order, or regulatory authority.
7. DATA RETENTION
We retain your personal data for as long as is necessary to fulfil the purposes for which it was collected:
- Enquiry and contact form data: retained for up to 24 months from the date of submission or last contact
- Newsletter subscriber data: retained until you unsubscribe
- Chatbot conversation logs: retained in line with Jotform AI’s data retention settings (confirm before publishing)
- Analytics data: retained in line with Google Analytics data retention settings (default 14 months)
- Purchase and transaction records: retained for a minimum of 7 years in line with Nigerian financial regulations
8. YOUR RIGHTS UNDER NDPR AND NDPA 2023
As a data subject under Nigerian law, you have the following rights:
- Right to be informed: to know what data we hold about you and how we use it
- Right of access: to request a copy of the personal data we hold about you
- Right to rectification: to request correction of inaccurate or incomplete data
- Right to erasure: to request deletion of your data where there is no legal reason to retain it
- Right to object: to object to our processing of your data for marketing or analytics purposes
- Right to withdraw consent: where processing is based on consent, you may withdraw it at any time
To exercise any of these rights, contact us at firstworld@fwcafrica.com. We will respond within 30 days of receiving your request.
9. DATA SECURITY
Your Data Protection Rights
Under NDPA 2023 (§35) and GDPR (Art 15–22) you have rights to:
- be informed about how your data is used;
- access a copy of your data;
- rectify inaccurate information;
- erase your data (“right to be forgotten”);
- restrict processing in certain circumstances;
- object to marketing or analytics uses;
- withdraw consent at any time; and
- data portability request (in structured, machine‑readable format).
10. CHILDREN’S PRIVACY
Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected data from a child, please contact us and we will delete it promptly.
11. LINKS TO THIRD-PARTY WEBSITES
Our website may contain links to third-party websites including social media profiles, partner organizations, and financing institutions. We are not responsible for the privacy practices of those websites and recommend you review their privacy policies independently.
12. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our operations, technology, or legal obligations. When we do, we will update the Effective Date at the top of this page. We encourage you to review this policy periodically.
13. CONTACT US
For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact:
First World Communities Ltd
1, Cooperative Villas Road, Badore, Lekki Peninsula, Lagos, Nigeria
Email: firstworld@fwcafrica.com
Phone: +234 805 319 7612
